General Manager —E-Waste Recycling & IT Asset Recovery
- Penang, Malaysia
- Full-Time
- Hybrid
Job Description:
General Manager — E-Waste Recycling & IT Asset Recovery
Location: Kuala Lumpur, Malaysia
Work Mode: Hybrid
Employment type: Permanent
Experience Level: 10+ years
Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.
Our client is a Hong Kong-based leader in sustainable technology lifecycle solutions, specialising in e-waste recycling, secure data destruction, and IT asset disposition across five countries, including Malaysia and Vietnam. They provide comprehensive services for data centre decommissioning, ensuring environmentally-friendly disposal and maximising value recovery from retired IT assets. With a commitment to sustainability, they support clients globally, helping to extend the lifespan of equipment and contribute to the circular economy.
We are seeking an experienced General Manager — E-Waste Recycling & IT Asset Recovery to drive business growth and oversee operational excellence at the Penang Operations Center, building strategic partnerships and ensuring efficient, compliant, and profitable operations across Malaysia and Southeast Asia.
Responsibilities
- Lead business development initiatives to acquire new customers and expand recycling and IT asset recovery channels across Malaysia and Southeast Asia.
- Develop and maintain relationships with technology vendors, OEMs, and channel partners to secure opportunities involving retired IT equipment.
- Build partnerships with data centre operators, enterprise customers, and other stakeholders for IT asset disposition, equipment recovery, and recycling projects.
- Pursue business opportunities with electronics and electrical appliance brands, manufacturers, energy storage and industrial equipment companies, and recycling traders.
- Establish long-term partnerships with upstream waste generators and downstream processors, smelters, and buyers of recovered materials.
- Lead commercial negotiations, pricing strategies, and contract execution to secure a stable supply of recyclable materials and sustainable profit margins.
- Identify opportunities in refurbishment, remarketing, secure data destruction, data centre decommissioning, and complementary services.
- Take full P&L responsibility for the Penang entity, including revenue, costs, and profitability.
- Prepare annual budgets and quarterly rolling forecasts for management.
- Deliver agreed annual revenue and profit targets.
- Oversee factory operations, dismantling production, warehousing, and logistics.
- Coordinate workshop, warehouse, and support teams to improve productivity, service delivery, and cost efficiency.
- Ensure effective coordination across equipment collection, processing, recovery, and downstream delivery.
- Lead recruitment, training, performance management, and incentive programmes for key local positions.
- Establish clear team responsibilities, performance expectations, and accountability.
- Manage stakeholder expectations across customers, suppliers, employees, and headquarters.
- Align local priorities with organisational objectives.
- Ensure operations comply with Malaysian environmental regulations, occupational safety and health requirements, and cross-border waste transportation requirements.
- Oversee secure handling and processing of retired IT equipment, supporting customer data protection and asset traceability requirements.
- Promote a strong safety culture, targeting zero major safety incidents and zero environmental compliance violations.
Requirements
Must-have:
- Bachelor's degree in any related discipline.
- At least 10 years of relevant experience in manufacturing, environmental recycling, or resource recovery.
- At least 5 years in a senior management role, such as General Manager, Plant Manager, Operations Director, Regional Manager, or equivalent.
- Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.
- Strong experience in Sales or Business Development (BD), or Procurement within Electronics Manufacturing Services (EMS) companies or comparable industry peers.
- Experience in manufacturing, environmental recycling, or resource recovery.
- Experience in a senior management role (e.g., General Manager, Plant Manager, Operations Director, Regional Manager, or equivalent).
- Experience managing financial performance, budgets, forecasts, and operational costs.
- Ability to lead multidisciplinary teams and resolve problems under resource constraints.
- Excellent communication, coordination, and stakeholder management skills.
- Fluency in English, Bahasa Malaysia, and Mandarin.
- Strong familiarity with the electronics/EMS supply chain, including relevant industry processes and business operations.
Nice-to-have:
- Direct experience in recycling or IT asset recovery.
- Established relationships with technology vendors, OEMs, or channel partners relevant to sourcing retired IT equipment.
- Experience working with data centre operators or enterprise customers on IT asset disposition, equipment recovery, or decommissioning.
- Familiarity with secure data destruction, refurbishment, remarketing, and reverse logistics.
- Experience in electronics and electrical recycling, power battery recycling, or plastics and rubber recycling.
- Knowledge of recycling and resource recovery markets in Malaysia and Southeast Asia.
- Existing relationships with waste generators, dismantling facilities, downstream processors, or buyers of recovered materials.
Benefits:
- Contractual 13th-month bonus
- Performance bonus
- Sales incentive
- Petrol allowance
Why Join Us
- Be part of a forward-thinking company committed to sustainability and the circular economy.
- Opportunity to lead impactful initiatives, collaborate with global partners, and drive innovation in technology lifecycle management.
- Enjoy a dynamic work environment where your leadership will shape the future of e-waste recycling and IT asset recovery in the region.